Vision Care Concierge & Exam Specialist

Visionworks of America; Wheat Ridge (CO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone Awards

Medical Benefits

Dental Benefits

Job summary

Visionworks of America is seeking a friendly, customer-focused Clinical Specialist (CS) / Optometric Assistant to be the welcoming face of our in-store eye care services. You will handle preliminary testing, patient records, and guide customers from the exam to product recommendations with supportive teamwork.

Ideal candidates have customer or patient service experience and a high school diploma or GED. This role offers part-time hours, with benefits including vision coverage and paid leave, in

Qualifications

• Customer or patient experience is preferred.
• High school diploma or GED or equivalent related job experience is required or preferred.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones.

Skills

Customer service

Communication

Education

HS diploma

GED

Job description

Visionworks of America is seeking a friendly, customer-focused Clinical Specialist (CS) / Optometric Assistant to be the welcoming face of our in-store eye care services. You will handle preliminary testing, patient records, and guide customers from the exam to product recommendations with supportive teamwork.

Ideal candidates have customer or patient service experience and a high school diploma or GED. This role offers part-time hours, with benefits including vision coverage and paid leave, in