Vision Care Front Desk & Exam Support

Visionworks of America; Joliet (IL); On-site; USD 2,066,000 - 2,369,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice and patient journey. You will handle preliminary testing, maintain patient records, and smoothly transition patients to OD and sales staff.

Ideal candidates bring customer service experience and a HS diploma or GED. We offer valuable benefits and opportunities across our Visionworks locations in a supportive, eye-care focused environment.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice and patient journey. You will handle preliminary testing, maintain patient records, and smoothly transition patients to OD and sales staff.

Ideal candidates bring customer service experience and a HS diploma or GED. We offer valuable benefits and opportunities across our Visionworks locations in a supportive, eye-care focused environment.