Vision Care Concierge Optometric Assistant

Visionworks of America; Evergreen Park (IL); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Time off

401 (k) Savings Plan

Paid Parental Leave

Bereavement Leave

Milestone anniversary awards

Medical, Dental for Part Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and eye health basics with a friendly, human touch.

Responsibilities include maintaining patient records, introducing patients to the OD, facilitating the doctor-to-sales transition, and supporting exam-lane operations, inventory and phone coverage to ensure a smooth patient journey. Part-time with benefits.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Eye health knowledge

Phone etiquette

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and eye health basics with a friendly, human touch.

Responsibilities include maintaining patient records, introducing patients to the OD, facilitating the doctor-to-sales transition, and supporting exam-lane operations, inventory and phone coverage to ensure a smooth patient journey. Part-time with benefits.