Vision Care Concierge & Front Desk Optometric Assistant

VisionWorks; Brandywine (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

VisionWorks in Maryland is seeking a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. This role helps patients with preliminary testing, eye health knowledge, and guiding them through the VisionWorks experience in a simple, human and bold way.

You will maintain patient records, introduce patients to the OD, assist transitions to sales, support exam lane operations, and participate in restocking and phone coverage.

Qualifications

• Customer or patient service experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service experience

Patient interaction

Education

HS diploma / GED

Job description

VisionWorks in Maryland is seeking a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. This role helps patients with preliminary testing, eye health knowledge, and guiding them through the VisionWorks experience in a simple, human and bold way.

You will maintain patient records, introduce patients to the OD, assist transitions to sales, support exam lane operations, and participate in restocking and phone coverage.