Vision Care Concierge & Optometric Assistant

VisionWorks; Cecil (Washington County); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the friendly face of our Exam Practice, delivering eye health guidance and a welcoming experience for every patient.

You will handle preliminary testing, introduce patients to the OD, and support the store’s exam lane with operations, inventory, and phone coverage to meet patient needs while providing exceptional service.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient interaction

Education

HS diploma/GED

Job description

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the friendly face of our Exam Practice, delivering eye health guidance and a welcoming experience for every patient.

You will handle preliminary testing, introduce patients to the OD, and support the store’s exam lane with operations, inventory, and phone coverage to meet patient needs while providing exceptional service.