Vision Care Concierge & Intake Specialist (Part-Time)

Visionworks; Maryland; On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our exam practice in Maryland stores. You guide patients through preliminary testing, explain eye care options, and help them feel welcome as they begin their eye-care journey.

This part-time role emphasizes customer service, accuracy in records, and teamwork with clinicians and sales staff. We offer a competitive hourly range, benefits for part timers, and growth opportunities in a supportive,

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store’s exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our exam practice in Maryland stores. You guide patients through preliminary testing, explain eye care options, and help them feel welcome as they begin their eye-care journey.

This part-time role emphasizes customer service, accuracy in records, and teamwork with clinicians and sales staff. We offer a competitive hourly range, benefits for part timers, and growth opportunities in a supportive,