Part-Time Vision Care Concierge & Front Desk Specialist

VisionWorks; Fort Washington (MD); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

VisionWorks in Fort Washington, MD is seeking a friendly Clinical Specialist/Optometric Assistant to welcome patients and guide them through the initial exam steps. You will handle preliminary testing support, maintain records, and liaise with the OD and sales teams to tailor product recommendations.

The role emphasizes a human and bold approach to eye care, with opportunities to engage patients, assist with exams, and support store operations.

Qualifications

• Related customer or patient experience preferred, but not necessary

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service experience

HS diploma or GED

Education

HS diploma or GED

Job description

VisionWorks in Fort Washington, MD is seeking a friendly Clinical Specialist/Optometric Assistant to welcome patients and guide them through the initial exam steps. You will handle preliminary testing support, maintain records, and liaise with the OD and sales teams to tailor product recommendations.

The role emphasizes a human and bold approach to eye care, with opportunities to engage patients, assist with exams, and support store operations.