Vision Care Concierge & Exam Prep Specialist

Visionworks of America, Inc.; Pompano Beach (FL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America, Inc. is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, delivering a warm, human welcome while guiding patients through the eye health journey and the Visionworks experience.

This part-time role involves preliminary testing knowledge, maintaining patient records, and smooth transitions from doctor to sales floor, helping associates educate and recommend products that meet eye care needs.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, delivering a warm, human welcome while guiding patients through the eye health journey and the Visionworks experience.

This part-time role involves preliminary testing knowledge, maintaining patient records, and smooth transitions from doctor to sales floor, helping associates educate and recommend products that meet eye care needs.