Vision Care Concierge & Exam Support Specialist

Colonial Group; Aurora (CO); Hybrid; USD 43,394,000 - 54,415,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through the early steps of their eye care journey. You will be trained in eye health, preliminary testing, optics, and managed vision care to ensure a simple, human, and bold experience.

Responsibilities include handling patient records, introducing patients to the ophthalmologist, and supporting the transition from doctor to sales floor while educating on products and

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication

Sales support

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through the early steps of their eye care journey. You will be trained in eye health, preliminary testing, optics, and managed vision care to ensure a simple, human, and bold experience.

Responsibilities include handling patient records, introducing patients to the ophthalmologist, and supporting the transition from doctor to sales floor while educating on products and