Vision Care Concierge & Exam Assistant

Visionworks of America; Mankato (MN); On-site; USD 16,000 - 21,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is hiring a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through preliminary testing and eye care choices. You will assist in coordinating care between the doctor and sales floor while delivering friendly, human service.

We offer comprehensive benefits and a collaborative team environment. Join our store team and help customers look great and see great while enjoying opportunities for growth and support.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is hiring a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through preliminary testing and eye care choices. You will assist in coordinating care between the doctor and sales floor while delivering friendly, human service.

We offer comprehensive benefits and a collaborative team environment. Join our store team and help customers look great and see great while enjoying opportunities for growth and support.