Virtual Travel Support Specialist

Elevationtravelpartners; Phoenix (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional in Phoenix, Arizona. This role involves assisting clients with trip preparations and providing support throughout their travel experience.

The ideal candidate will communicate effectively through various platforms and possess customer support experience. Responsibilities include managing itinerary changes, answering travel-related queries, and ensuring a positive experience for travelers.

Qualifications

• Preferred customer support experience in a virtual setting.
• Reliable and organized individual who communicates effectively.
• Interest in travel and commitment to client satisfaction.

Responsibilities

• Assist through email, chat, and phone communication.
• Help with itinerary changes and updates.
• Provide destination and travel information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring positive experiences.

Skills

Friendly communication style

Customer support experience

Reliability

Organizational skills

Technical proficiency

Interest in travel

Job description

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional in Phoenix, Arizona. This role involves assisting clients with trip preparations and providing support throughout their travel experience.

The ideal candidate will communicate effectively through various platforms and possess customer support experience. Responsibilities include managing itinerary changes, answering travel-related queries, and ensuring a positive experience for travelers.