Virtual Scheduling Specialist: Patient Check-In/Check-Out

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Jefferson Health is seeking a Central Scheduling Representative to manage patient scheduling and registration across the Jefferson Health System. The role uses an EMR system to confirm appointments, verify demographics and insurance, and coordinate referrals.

Strong data accuracy and customer service are essential for timely access to care. Responsibilities include handling inbound requests, ensuring compliance with clinical and payor requirements, and meeting performance targets in a fast-paced

Qualifications

• 1 year of scheduling or related experience.
• Accuracy and attention to detail in data handling.
• Analytical thinking to resolve scheduling issues.
• Strong customer interaction and communication skills.
• Ability to use calendaring software and manage multiple tasks.

Responsibilities

• Schedule patient appointments and register patients across the Jefferson Health System in line with clinical and insurance requirements.
• Use EMR to complete scheduling, confirm appointments, and verify demographic and insurance information.
• Coordinate orders, referrals, and insurance requirements to maximize patient benefits.
• Handle call volume and digital requests using central scheduling software.
• Maintain individual and team performance targets through accurate data entry.

Tools

EMR

Scheduling Software

Job description

Jefferson Health is seeking a Central Scheduling Representative to manage patient scheduling and registration across the Jefferson Health System. The role uses an EMR system to confirm appointments, verify demographics and insurance, and coordinate referrals.

Strong data accuracy and customer service are essential for timely access to care. Responsibilities include handling inbound requests, ensuring compliance with clinical and payor requirements, and meeting performance targets in a fast-paced