Patient Access & Scheduling Specialist

Jefferson Health; Cherry Hill Township (NJ); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Cherry Hill, NJ is hiring a Central Scheduling Representative to handle scheduling requests for patients and families using automated call distribution and EMR systems. You will register patients, verify demographics and insurance, coordinate referrals and ensure access to care with accuracy and service excellence.

The role requires strong communication, data entry accuracy, and the ability to multitask in a fast-paced environment.

Qualifications

• 1 year related experience preferred.
• Accuracy and attention to detail in data collection.
• Experience with medical terminology used by insurance plans is a plus.
• Proficient in computer use and multitasking in a call center environment.

Responsibilities

• Handle scheduling requests for patients and families using automated call distribution.
• Register patients across the Jefferson Health System; verify demographics and insurance.
• Coordinate referrals and insurance requirements to maximize benefits and access to care.
• Utilize EMR and scheduling software per established protocols; maintain data accuracy.

Skills

Computer proficiency

Typing 35 wpm

Medical terminology

Bilingual skills a plus

Education

High School Diploma/GED

Tools

EMR scheduling software

Central scheduling telephony software

Job description

Jefferson Health in Cherry Hill, NJ is hiring a Central Scheduling Representative to handle scheduling requests for patients and families using automated call distribution and EMR systems. You will register patients, verify demographics and insurance, coordinate referrals and ensure access to care with accuracy and service excellence.

The role requires strong communication, data entry accuracy, and the ability to multitask in a fast-paced environment.