Per Diem Radiology Scheduling & Registration Specialist

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 39,000 - 55,000; Part time

Job summary

Jefferson Health in Center City Philadelphia is seeking a per diem Patient Scheduling Coordinator to handle multi-channel interactions in a centralized contact center, scheduling, registering and financially clearing patient appointments, using EMR, and ensuring patient safety and accurate data entry.

The role involves coordinating referrals, verifying insurance, and guiding patients through pre-screenings for imaging, with emphasis on first-call resolution, compliance and teamwork; requires

Qualifications

• Proficient in the use of computers.
• Typing 35 wpm.
• Knowledge of medical terminology used by insurance and managed care health plans.
• Knowledge of imaging procedures.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Schedule patient appointments, verify scripts, pre-screens and register patient for imaging visits in accordance with established clinical and insurance requirements to improve access and care coordination.
• Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, verify demographic information, run medical necessity, answer inquiries and resolve user issues in accordance with established protocols to ensure patient safety, compliance and departmental policies and procedures.
• Coordinate referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services.
• Utilize software system to answer, coordinate, track, and monitor interactions across multiple channels of communication.
• Instructs the patient regarding preparations, pre -screens for radiologic examination using guide sheet posted at reception area.
• Maintain qualitative and quantitative individual and team performance targets

Skills

Typing 35 wpm

Medical terminology knowledge

Imaging procedures knowledge

Education

High School Diploma/GED

Job description

Jefferson Health in Center City Philadelphia is seeking a per diem Patient Scheduling Coordinator to handle multi-channel interactions in a centralized contact center, scheduling, registering and financially clearing patient appointments, using EMR, and ensuring patient safety and accurate data entry.

The role involves coordinating referrals, verifying insurance, and guiding patients through pre-screenings for imaging, with emphasis on first-call resolution, compliance and teamwork; requires