Virtual Scheduling & Patient Access Specialist

AdventHealth; Tampa (FL); On-site; USD 22,000 - 36,000; Full time

Job summary

AdventHealth in Tampa, FL is seeking a focused Scheduling Specialist to verify patient data and insurance, manage referrals, and schedule appointments for varied medical services. You will handle patient communications, transfer calls when needed, and support a high-volume practice with accuracy and care.

Qualifications include High School Diploma or equivalent and experience in medical office or call center settings.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities; attention to detail.

Responsibilities

• Verifies patient data and insurance for accurate billing.
• Manages patient concerns or refers to administration as needed.
• Accesses and completes referrals in the designated workqueues.
• Schedules patients for appointments and procedures with accuracy.
• Registers new patients with demographic and insurance information.
• Maintains professional relationships with patients and staff in a virtual or in-person setting.
• Meets daily, weekly, and monthly performance metrics.
• Trains in multiple scheduling processes and tools.

Skills

Microsoft Office

Interpersonal communication

Organization & multitasking

Data confidentiality

Independent & team work

Verbal & written communication

Scheduling expertise

Medical terminology knowledge

EHR knowledge (preferred)

Education

High School Diploma or Equiv

Tools

EHR systems

Scheduling software

Job description

AdventHealth in Tampa, FL is seeking a focused Scheduling Specialist to verify patient data and insurance, manage referrals, and schedule appointments for varied medical services. You will handle patient communications, transfer calls when needed, and support a high-volume practice with accuracy and care.

Qualifications include High School Diploma or equivalent and experience in medical office or call center settings.