Patient Access & Verification Specialist

adventhealth; United States; On-site; USD 22,000 - 34,000; Full time

Job summary

AdventHealth Sebring in Florida is seeking an Eligibility and Benefits Specialist to proactively review schedules, verify eligibility and pre-certifications, and ensure accurate patient information. The role requires strong communication, attention to detail, and proficiency with EMR systems to support efficient patient access and scheduling.

You will collaborate with clinical teams to confirm plans, explain patient financial responsibilities, and assist with revenue cycle processes while

Qualifications

• Provides eligibility and benefits verification for patient visits.
• Assists with scheduling and verifies authorizations and pre-certifications.
• Communicates with clinical teams and physician offices to submit required documents.
• Maintains HIPAA compliance and protects patient information.
• Uses Microsoft Office applications to document and track interactions.

Responsibilities

• Review schedules and verify patient eligibility and benefits.
• Collaborate with clinical teams to avoid denials and ensure timely care.
• Enter data accurately and monitor physician orders and appointments.
• Explain charges, payment options, and patient financial responsibility.

Skills

Customer service

Multitasking

Communication

English proficiency

Problem solving

Attention to detail

Team collaboration

Education

High School Diploma or GED

Technical school graduate

Tools

Outlook

Microsoft Word

Excel

EMR software

EPM software

Job description

AdventHealth Sebring in Florida is seeking an Eligibility and Benefits Specialist to proactively review schedules, verify eligibility and pre-certifications, and ensure accurate patient information. The role requires strong communication, attention to detail, and proficiency with EMR systems to support efficient patient access and scheduling.

You will collaborate with clinical teams to confirm plans, explain patient financial responsibilities, and assist with revenue cycle processes while