Compassionate Patient Appointment Scheduler

Florida Digestive Health Specialists LLP; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Digestive Health Specialists seeks a Patient Appointment Scheduler in Tampa to coordinate appointments with courteous, efficient service. You will verify insurance, process referrals, and support clinical staff to ensure a smooth patient experience.

The role requires strong organizational skills, proficiency with scheduling software and EMR systems, and a compassionate approach to patient care. This is a full-time clerical position at our Tampa location.

Qualifications

• High school diploma or equivalent required; medical office certification is a plus.
• Healthcare setting experience preferred, especially in appointment scheduling or customer service.
• Excellent verbal and written communication with patients and staff.

Responsibilities

• Greet patients and schedule appointments based on provider availability and patient needs.
• Handle inbound calls and inquiries professionally and empathetically.
• Maintain accurate patient records and update the system accordingly.
• Verify insurance coverage and communicate relevant details for referrals.
• Collaborate with clinical and administrative staff to ensure smooth patient flow.
• Process referrals and authorizations and ensure timely follow-up.

Skills

Scheduling software

EMR systems

Customer service

Communication

Education

High school diploma

Medical office certification

Tools

EMR systems

Scheduling software

Job description

Florida Digestive Health Specialists seeks a Patient Appointment Scheduler in Tampa to coordinate appointments with courteous, efficient service. You will verify insurance, process referrals, and support clinical staff to ensure a smooth patient experience.

The role requires strong organizational skills, proficiency with scheduling software and EMR systems, and a compassionate approach to patient care. This is a full-time clerical position at our Tampa location.