Virtual Cruise Sales Consultant with Incentives

Private Destinations; Clayton (NC); Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Sick leave

Cruise discounts

Tuition reimbursement

Job summary

Carnival Cruise Line seeks enthusiastic, customer-focused sales professionals for a Virtual Personal Vacation Planner training class. You will contact leads via calls, texts, emails, and social channels to present cruise packages and close reservations.

The role emphasizes relationship-building, CRM management, and achieving monthly sales targets, with comprehensive benefits and a clear path to commission incentives. Training runs four weeks, followed by scheduled shifts EST.

Qualifications

• Minimum High School Diploma or GED.
• Inside/outside sales experience with proven success.
• Experience building new business and accounts with a customer service background.
• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication; ability to engage customers through calls, texts, and approved channels.
• Strong interpersonal, prospecting, presenting and closing skills.
• Able to meet monthly sales targets and work independently.

Responsibilities

• Initiate conversations through calls, texts and approved channels to drive sales.
• Present cruise products and provide travel recommendations.
• Build and maintain customer relationships to meet/exceed sales goals.
• Maintain CRM database and manage guest relationships to close sales.
• Participate in trainings to stay current on product features, benefits, and pricing.
• Perform other job-related functions as assigned.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Prospecting

Closing skills

Time management

CRM proficiency

Microsoft Office

Education

High School Diploma or GED

Tools

CRM software

Job description

Carnival Cruise Line seeks enthusiastic, customer-focused sales professionals for a Virtual Personal Vacation Planner training class. You will contact leads via calls, texts, emails, and social channels to present cruise packages and close reservations.

The role emphasizes relationship-building, CRM management, and achieving monthly sales targets, with comprehensive benefits and a clear path to commission incentives. Training runs four weeks, followed by scheduled shifts EST.