Virtual Course Facilitator: Learner Support & Grading QA

Amentum; United States; Remote; USD 160,000 - 210,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Parental leave

PTO

Job summary

Amentum seeks a Course Facilitator to support virtual courses, answer student questions, validate automated grading, and contribute to course deliverables as defined by the SOW.

Responsibilities include troubleshooting, providing first-line student support, and compiling progress metrics using government-approved formats. Strong LMS experience and the ability to escalate defects are essential.

Qualifications

• Must have higher education in relevant field and experience in technical training delivery.
• Experience facilitating or supporting delivery of virtual instruction and student support.
• Familiarity with LMS at facilitator level; ability to document issues with reproducible details.

Responsibilities

• Communicate effectively with diverse learners.
• Review automated grading and feedback for accuracy and completeness.
• Provide first-line student support for virtual learning experiences; escalate defects with details.
• Troubleshoot course delivery issues and assist in data collection for progress monitoring.
• Maintain facilitator issue logs and provide reproducible defect documentation.

Skills

Communication

Troubleshooting

Student support

Documentation

Education

Bachelor's degree in CS/IT/Engineering

Associate's degree + 6 years experience

T50 Exploiter Trainer cert

Tools

Blackboard

Moodle

Canvas

Cornerstone

Ginkgo

Captivate

Articulate

Camtasia

Microsoft Teams

Python

JAVA

HTML

PERL

Job description

Amentum seeks a Course Facilitator to support virtual courses, answer student questions, validate automated grading, and contribute to course deliverables as defined by the SOW.

Responsibilities include troubleshooting, providing first-line student support, and compiling progress metrics using government-approved formats. Strong LMS experience and the ability to escalate defects are essential.