Virtual Course Facilitator & Student Support Lead

Amentum; United States; Remote; USD 160,000 - 210,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Parental leave

Employee stock purchase plan

Job summary

Amentum is seeking a Course Facilitator to support a virtual course, handle student questions, validate automated grading, and contribute to course deliverables per the SOW. The role focuses on learner experience, workflow support, progress monitoring, and defect documentation.

Required are a relevant degree and experience in facilitating technical training, with familiarity of LMS platforms and common tools. Security clearance TS/SCI preferred; standard benefits apply.

Qualifications

• Bachelor's degree in CS or related field and two years of relevant experience or equivalent.
• Experience facilitating or supporting technical training (virtual) and student support.
• Familiarity with LMS platforms and recording/reproducing defects.

Responsibilities

• Provide first-line student support for a virtual learning experience and escalate defects with diagnostic details.
• Review automated grading outputs for accuracy and document anomalies.
• Maintain facilitator issue logs and provide reproducible defect documentation.
• Assist in preparation of course deliverable inputs per the SOW by providing facilitator data.

Skills

Effective communication

Troubleshooting

Student support

Documentation

Education

Bachelor's degree in CS or related field

Tools

LMS platforms

Captivate/Articulate/Camtasia

Python

JAVA

Job description

Amentum is seeking a Course Facilitator to support a virtual course, handle student questions, validate automated grading, and contribute to course deliverables per the SOW. The role focuses on learner experience, workflow support, progress monitoring, and defect documentation.

Required are a relevant degree and experience in facilitating technical training, with familiarity of LMS platforms and common tools. Security clearance TS/SCI preferred; standard benefits apply.