Virtual Learning Facilitator & Grading Support Specialist

Amentum

Northern (KY)

Hybrid

USD 160,000 - 210,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO & holidays

401(k) matching

Educational reimbursement

Parental leave

Stock purchase plan

Tax-saving options

Disability insurance

Life insurance

Pet insurance

Job summary

Amentum seeks a Course Facilitator to support a virtual course by answering student questions, validating automated grading and feedback, and contributing facilitator-owned inputs to course deliverables. You will troubleshoot and escalate LMS defects through Government-approved processes.

The role emphasizes learner experience, progress monitoring, and reporting on defect trends, with a focus on providing first-line student support, course navigation and submission workflow help, and guidance on

Qualifications

Experience delivering technical/cyber training (virtual instructor-led).
Ability to review grading outputs (manual or automated) for anomalies.
Provide first-line student support and escalate platform defects with detailed steps/timestamps.

Responsibilities

Communicate effectively to diverse individuals.
Review automated graded activities quickly for appropriate grading.
Validate automated grading outputs for correctness and completeness; document reproducible evidence.
Provide first-line student support for navigation, access, submission issues; escalate defects with diagnostic details.
Troubleshoot students' issues with virtual learning course.
Support progress monitoring using government-approved formats and tools.
Maintain facilitator issue logs and reproducible defect documentation.
Assist in preparation of course deliverable inputs as tasks.
Provide guidance on networking systems, operating systems, and technical writing.