Virtual Card Enrollment Specialist

Global Payments; Raleigh (NC); Remote; USD 40,000 - 50,000; Full time

Job summary

Global Payments is hiring a Supplier Enrollment Specialist to enroll suppliers into a virtual card program and educate them on the benefits of digital payments. You will drive adoption through high-volume outbound outreach, manage enrollment steps, and maintain strong supplier relationships.

The role emphasizes customer-focused service, data accuracy, and collaboration with the Payment Optimization teams. Remote-friendly with occasional on-site requirements in the US.

Qualifications

• 1-3 years of outbound sales, business development, or customer engagement experience.
• Exceptional written and verbal communication skills.
• Strong presentation and relationship-building abilities.
• Customer-focused mindset with attention to detail.
• High degree of energy, accountability, and self-motivation.
• Excellent problem-solving skills and resourcefulness.
• Ability to manage objections and influence outcomes through consultative conversations.
• Strong integrity and professionalism in all interactions.
• Experience using CRM platforms such as Salesforce.
• Proficiency with Microsoft Excel and PowerPoint.
• Desire to contribute to a fast-growing, collaborative, and high-performance culture.

Responsibilities

• Research, qualify, and enroll suppliers into MineralTree's virtual card payment program through high-volume outbound outreach.
• Educate suppliers on the benefits of accepting virtual card payments and becoming part of our payment network.
• Identify and overcome objections through active listening, consultative conversations, and professional communication.
• Guide suppliers through the enrollment process while delivering an exceptional customer experience.
• Gather and validate required supplier information accurately and efficiently to ensure successful enrollment.
• Consistently exceed weekly and monthly enrollment, performance, and quality assurance goals.
• Maintain a high level of self-motivation while managing outbound calling activity and achieving results with minimal supervision.
• Cross-train and support additional functions within the Payment Optimization and Payment Operations teams as needed.
• Evaluate business processes and recommend improvements that enhance efficiency and customer satisfaction.
• Support onboarding and training efforts for new team members as the organization grows.

Skills

Outbound sales

Communication

Relationship building

Attention to detail

Self-motivation

Problem solving

Objection handling

CRM (Salesforce)

Excel

PowerPoint

Tools

Salesforce

Job description

Global Payments is hiring a Supplier Enrollment Specialist to enroll suppliers into a virtual card program and educate them on the benefits of digital payments. You will drive adoption through high-volume outbound outreach, manage enrollment steps, and maintain strong supplier relationships.

The role emphasizes customer-focused service, data accuracy, and collaboration with the Payment Optimization teams. Remote-friendly with occasional on-site requirements in the US.