Virtual Assistant - Logistic (LATAM only)

My VA Support, Inc.; United States; A distancia; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Reliability bonus

Productivity bonus

Consecutive reliability bonus

Descripción de la vacante

MyVA Support, Inc. is seeking LATAM-based virtual assistants for a fully remote, 40-hour/week role supporting a U.S.-based home improvement and logistics company. You must be bilingual in Spanish and English with C1 English and data-entry, customer-service experience, and proficiency in Microsoft Office and Google Workspace.

Prior Home Depot or home-improvement retail exposure is a plus. Independent contractor status with performance bonuses.

Formación

• Bilingual in Spanish and English with advanced English proficiency (C1).
• 1 year minimum in a customer service role.
• Data entry experience and ability to organize large data volumes.
• Proficient with Microsoft Office and Google Workspace.
• Experience in Home Depot or home improvement retail is a plus.

Responsabilidades

• Responding to customer inquiries via email and phone.
• Scheduling meetings and coordinating logistics.
• Managing contact and vendor lists.
• Inputting and organizing large volumes of data.
• Addressing client service requests in a timely, solutions‑oriented manner.

Conocimientos

Customer service

Data entry

English (C1)

Microsoft Office

Google Workspace

Retail experience

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) MyVA Support is seeking VAs based in LATAM with advanced English proficiency (C1), strong customer service, and data entry skills—particularly those with prior experience working at Home Depot or in home improvement retail environments . This is a 100% remote position, 40 hours per week, with consistent scheduling and performance-based bonuses. You’ll be supporting a U.S.-based company in the home improvement and logistics industry , offering tailored solutions for construction professionals and residential clients. Your familiarity with retail workflows, inventory coordination, and customer engagement will be highly valued in this role.

Primary Responsibilities May Include (but are not limited to):

• Responding to customer inquiries via email and phone
• Scheduling meetings and coordinating logistics
• Managing contact and vendor lists
• Inputting and organizing large volumes of data
• Addressing client service requests in a timely, solutions-oriented manner

Important Note:

As an independent contractor, you are responsible for handling your own contributions to local or national government entities (including income taxes, health insurance, and social security obligations).

Requirements

• Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.
• Customer service and data entry experience
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
• Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)
• Ability to prioritize tasks and work efficiently under pressure
• Minimum of 1 year in a customer service role
• English proficiency at C1 level
• Personal laptop/desktop and headset
• High-speed internet connection (minimum 100 MB)

Benefits

• Fully remote position
• $25 USD reliability bonus (paid in local currency)
• $50 USD productivity bonus (paid in local currency)
• $50 USD consecutive reliability bonus (paid in local currency)