P-J-CPT-0028 Customer Service, Sales & Virtual Support (Talent Pool)

20four7va; United States; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive rates

Weekly payments

Free training and upskilling

Constant support and guidance

Vibrant community

Job summary

20four7VA is building a talent pool of remote professionals to support US-based clients in customer service, sales, and admin roles. The opportunities cover several roles including Customer Service Representative, Sales Representative, Appointment Setter, Lead Generation Specialist, and Virtual Assistant, all designed for a professional home office.

Join a global team that values near-native English, reliability, and strong digital skills, with flexible hours and weekly payments; EST alignment

Qualifications

• Excellent English communication skills — written and spoken (near-native fluency required)
• Minimum 3 years of professional work experience in any industry
• Experience in customer-facing roles (customer service, sales, BPO, hospitality, etc.) is a strong advantage
• Organized, reliable, and capable of working independently
• Comfortable with digital tools, CRMs, and online platforms
• Stable internet connection and a professional remote work setup
• Available to work Monday–Friday, 8:00 AM–5:00 PM EST

Responsibilities

• Communicating professionally with customers, prospects, or clients on behalf of US-based businesses
• Handling inbound/outbound calls, emails, or chat support
• Scheduling appointments, following up with leads, and maintaining CRM records
• Providing administrative and operational support including calendar management, data entry, and reporting
• Researching, preparing documents, and coordinating tasks across teams
• Using various business tools and platforms as required per client

Skills

English proficiency

3+ years experience

Customer-facing

Independent work

CRM tools

Remote work setup

EST hours availability

Tools

CRM software

Online platforms

Job description

Title Remote Professional — Customer Service, Sales & Virtual Support (Talent Pool)

Overview We are actively building a talent pool of skilled remote professionals to support our international clients across the United States. Whether your strength is in customer service, sales, appointment setting, lead generation, or business support — we want to hear from you. We work with growing US-based companies that need reliable, articulate, and professional remote team members. If you have excellent English communication skills, a professional work background, and the drive to deliver outstanding results from home, this is your opportunity. We are currently hiring for roles across the following areas:

• Customer Service Representative — Supporting US clients via phone, email, or chat
• Sales Representative — Engaging prospects and converting leads
• Appointment Setter — Qualifying and scheduling leads for sales teams
• Lead Generation Specialist — Identifying and outreaching to potential clients
• Virtual Assistant / Admin Support — Operational and administrative support for business owners and teams

What You'll Do

Responsibilities vary by role and client assignment but typically include:

• Communicating professionally with customers, prospects, or clients on behalf of US-based businesses
• Handling inbound/outbound calls, emails, or chat support
• Scheduling appointments, following up with leads, and maintaining CRM records
• Providing administrative and operational support including calendar management, data entry, and reporting
• Researching, preparing documents, and coordinating tasks across teams
• Using various business tools and platforms as required per client

Qualifications

• Excellent English communication skills — written and spoken (near-native fluency required)
• Minimum 3 years of professional work experience in any industry
• Experience in customer-facing roles (customer service, sales, BPO, hospitality, etc.) is a strong advantage
• Organized, reliable, and capable of working independently
• Comfortable with digital tools, CRMs, and online platforms
• Stable internet connection and a professional remote work setup
• Available to work Monday–Friday, 8:00 AM–5:00 PM EST

Why Apply?

• Work with reputable US-based clients from the comfort of your home
• Be considered for multiple role types based on your skills
• Grow your career in an international, professional environment
• Competitive compensation based on experience and role

Work Schedule

• Contracted Hours per Week: 20 or 40 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: 8am to 5pm EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 20 hours or 40 hours /week
• Daily Working Time: 8 AM-5 PM EST
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Near Native
• REGION PREFERENCES: Philippines

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!