Patient Care Representative – Community‐Focused Healthcare

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with match

Paid time off

Professional growth opportunities

Job summary

Greater Philadelphia Health Action, Inc. in Philadelphia, PA is hiring a Full-time Patient Care Representative to support community-focused healthcare operations.

The role requires registering patients, scheduling appointments, and maintaining accurate demographic, financial, and insurance information using the Electronic Practice Management (EPM) system. The candidate should have a high school diploma or GED and at least 2 years of healthcare experience, with strong typing and telephone skills.

Qualifications

• High school diploma or GED required.
• At least 2 years of healthcare experience.
• Knowledge of insurance policies and medical terminology preferred.
• Strong typing and telephone skills; bilingual is nice but not required.

Responsibilities

• Complete patient registration and scheduling in the EPM system.
• Enter and update demographic, financial, and insurance information accurately.
• Manage daily appointment schedules and direct patients and visitors.
• Attend mandatory trainings and perform other duties as assigned.

Skills

Healthcare experience

Patient registration

Scheduling

Telephone skills

Medical terminology

Education

High school diploma or GED

Tools

Electronic Practice Management (EPM) System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Representative – Community‑Focused Healthcare

Philadelphia, PA, US

4 days ago Requisition ID: 1509

As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Patient C entered Representative Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations:

• Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
• Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
• Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
• Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
• Southeast Health Center, 800 Washington Ave. Phila., PA 19147
• Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

Candidates must obtain a high school diploma (or GED) and at least (2) years’ experience in a health care setting or a combination of certificates relative to the Registration Assistant/Front Desk position. Comprehensive knowledge of insurance policies, medical terminology, and anatomy is preferred; knowledge of HMO/managed care practices is preferred; fundamental understanding of patient/provider scheduling modules is required; excellent typing and telephone skills are required. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required.

Specific Responsibilities and duties include Completing the patient registration and scheduling process accurately and promptly using the Electronic Practice Management (EPM) System. Ensure patients' demographic, financial, and insurance information is entered and updated accurately and swiftly. Manage daily appointment schedules efficiently and review them regularly. The Patient-Centered Representative also operates the paging/telephone system as needed; Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially; Attends all mandatory staff development/training sessions and staff meetings; Enters and updates patient's demographic information accurately and timely; and perform other duties as assigned by the supervisor.

Benefits Include:

• Health and FinancialBenefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.