VIP Player Growth Executive - Remote

DraftKings; United States; À distance; USD 88 000 - 111 000; Plein temps

Résumé du poste

DraftKings is seeking a Player Development Executive to cultivate premier player relationships and drive VIP engagement. The role emphasizes data-driven insights, personalized service, and revenue growth while upholding responsible gaming policies.

As a remote, full-time position based in the US, you’ll collaborate with internal teams, manage escalations, and leverage performance data to enhance the VIP experience and customer loyalty.

Qualifications

• Bachelor's degree in a related field or at least 5 years of experience in gaming, hospitality, sales, or marketing.
• Demonstrated ability to deliver personalized service that drives engagement and loyalty.
• Experience using data to identify trends and drive VIP initiatives.

Responsabilités

• Develop and strengthen relationships with premier players through personalized service.
• Drive VIP sales metrics contributing to engagement, market share, and net revenue growth.
• Use customer and performance data to identify trends and opportunities to maximize player performance.
• Identify customer needs and recommend solutions to enhance the VIP experience.
• Follow VIP policies and responsible gaming requirements; manage escalations with internal teams.

Connaissances

Relationship-building

Customer-focused

Data analysis

Problem solving

Revenue optimization

Formation

Bachelor's degree in a related field

Description du poste

DraftKings is seeking a Player Development Executive to cultivate premier player relationships and drive VIP engagement. The role emphasizes data-driven insights, personalized service, and revenue growth while upholding responsible gaming policies.

As a remote, full-time position based in the US, you’ll collaborate with internal teams, manage escalations, and leverage performance data to enhance the VIP experience and customer loyalty.