VIP Player Development Manager & Sales Coach

DraftKings Inc.

Washington (District of Columbia)

On-site

USD 109,000 - 136,000

Full time

8 days ago

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Job summary

DraftKings Inc. in Washington, DC, is seeking a Player Development Manager to lead the VIP team, coach executives and hosts, and drive premier service to VIP players while increasing net revenue through proactive sales tactics and cross-functional collaboration.

The role requires a Bachelor’s degree with 5+ years in Gaming/Hospitality/Sales/Marketing and 3+ years managing a sales team. Base salary ranges from 108,800 to 136,000 USD plus bonus, equity, and benefits; license requirements may apply.

Qualifications

Bachelor's degree in a related field; 5+ years of experience in Gaming, Hospitality, Sales, or Marketing.
At least 3 years of experience managing a sales team with effective communication and performance management.
Strong understanding of the product line with ability to identify and implement strategies to improve operations and revenue.
Experience coaching a team to deliver quality customer experience and consistent sales techniques.
Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

Drive VIP sales metrics and enhance customer engagement, market share, and net revenue.
Contribute to process and compliance initiatives and coach team performance.
Collaborate with Analytics to monitor reinvestment programs, promotions, and rewards incentives.
Assist VIP leadership in developing and implementing sales training programs.
Participate in escalation processes with clients and other DK departments to resolve cases.
Lead a high-performing team through coaching and solutions-oriented management.