VIP Sales & Player Development Lead

DraftKings Inc.

Boston (MA)

On-site

USD 88,000 - 111,000

Full time

7 days ago

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Job summary

DraftKings Inc., a NASDAQ tech company headquartered in Boston, is shaping the future of gaming with innovation and a focus on premier customer experiences. This role sits at the intersection of sales leadership and VIP service in a regulated environment.

The Assistant Manager, Player Development will lead VIP Hosts, drive revenue and metrics through strategic sales, and partner with Analytics on reinvestment programs and incentives.

Qualifications

Bachelor’s degree in a related field or relevant experience with 4+ years in Marketing and Sales.
At least 1 year of experience managing a sales team through effective communication, coaching, and performance management.
Proven track record of increasing revenues while controlling expenses.
Must be able to obtain and maintain State Gaming Licenses.

Responsibilities

Drive VIP sales metrics, contributing to customer engagement, market share, and net revenue while maintaining relationships with existing customers.
Provide coaching to improve team performance and participate in compliance initiatives.
Collaborate with Analytics to monitor reinvestment programs and incentives.
Develop and implement VIP sales training programs.
Participate in escalation processes and coordinate with internal teams for timely resolutions.
Lead a high-performing team through coaching and a solutions-oriented approach.

Skills

Relationship building

Sales leadership

Coaching

Operational efficiency

Education

Bachelor's degree

Job description

The Assistant Manager, Player Development will lead VIP Hosts, drive revenue and metrics through strategic sales, and partner with Analytics on reinvestment programs and incentives.

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