VIP Host: Elite Player Engagement & Loyalty Programs

DraftKings Inc.; Washington (District of Columbia); On-site; USD 68,000 - 85,000; Full time

Job summary

DraftKings Inc. is seeking a VIP Host to forge and cultivate relationships with our most engaged players.

You’ll run the day‑to‑day VIP program, understand player needs, and deliver a world‑class experience that drives loyalty and strong brand advocacy. Requirements include a Bachelor’s degree or equivalent, 3+ years in sales or a customer‑facing role, comfort in a fast‑paced, collaborative environment, and knowledge of Sports Betting markets.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years in Sales, Account Management, or customer-facing role.
• Comfort working in a fast-paced, collaborative, entrepreneurial environment.
• Analytical mindset to make quick decisions based on data and trends.
• Thorough understanding of Sports Betting markets and related products.
• Must be able to obtain and maintain required State Gaming Licenses.
• Willingness to travel and work nights and weekends.

Responsibilities

• Forge and cultivate relationships with our most engaged players.
• Execute the day-to-day strategy of the VIP engagement program.
• Understand players’ true needs and deliver a world-class experience.
• Drive loyalty and brand advocacy through exceptional service.
• Coordinate events, communications, and escalations with players.
• Ensure compliance with VIP policies and responsible gaming guidelines.

Skills

Customer-facing

Analytical

Fast-paced

Teamwork

Education

Bachelor's degree

Job description

DraftKings Inc. is seeking a VIP Host to forge and cultivate relationships with our most engaged players.

You’ll run the day‑to‑day VIP program, understand player needs, and deliver a world‑class experience that drives loyalty and strong brand advocacy. Requirements include a Bachelor’s degree or equivalent, 3+ years in sales or a customer‑facing role, comfort in a fast‑paced, collaborative environment, and knowledge of Sports Betting markets.