VIP Player Growth Executive

DraftKings; Boston (MA); On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Accommodations available on request

Job summary

DraftKings in Canada is seeking a Player Development Executive to grow our VIP player base and drive net revenue through proactive sales and premium service. You'll work with internal teams to deliver a premier VIP experience while upholding responsible gaming standards.

We value candidates with a bachelor's degree or 5 years in Gaming, Hospitality, Sales, or Marketing, and a proven track record of increasing revenues and improving player loyalty.

Qualifications

• Bachelor's degree in a related field or 5 years' experience in Gaming, Hospitality, Sales, or Marketing.
• Strong relationship-building skills and focus on improving the player experience.
• Ability to identify revenue opportunities and drive cost control.
• Knowledge of gaming licenses and regulatory requirements.
• Problem-solving and proactive, data-driven mindset.

Responsibilities

• Develop and maintain strong relationships with premier players through services and loyalty.
• Drive VIP sales metrics, contributing to engagement, market share, and net revenue.
• Ensure compliance with VIP policies and responsible gaming guidelines.
• Analyze data to identify trends to maximize player performance.
• Offer proactive, solution-based ideas to improve customer experience.
• Collaborate with internal teams to resolve escalated issues.

Skills

Relationship building

Sales strategy

Data analysis

Customer experience

Problem solving

Education

Bachelor's degree in a related field

5 years experience in Gaming/Hospitality/Sales/Marketing

Job description

DraftKings in Canada is seeking a Player Development Executive to grow our VIP player base and drive net revenue through proactive sales and premium service. You'll work with internal teams to deliver a premier VIP experience while upholding responsible gaming standards.

We value candidates with a bachelor's degree or 5 years in Gaming, Hospitality, Sales, or Marketing, and a proven track record of increasing revenues and improving player loyalty.