VIP Player Development Lead — Drive Revenue & Experience

National Geographic; Boston (MA); On-site; USD 88,000 - 111,000; Full time

Job summary

DraftKings, headquartered in Boston, seeks an Assistant Manager of Player Development to lead the VIP Hosts team in a highly competitive market, drive revenue, and elevate the player experience.

You will coach a high‑performing team, partner with Analytics to monitor reinvestment programs and comps, develop training, and ensure timely resolutions while maintaining compliance and exceptional service.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 1 year of experience managing a sales team with coaching and performance management.
• Experience in Marketing and Sales relating to relationship building, retention and growth.

Responsibilities

• Drive key VIP sales metrics, contributing to customer engagement and net revenue.
• Provide coaching to improve team performance and deliver timely resolutions.
• Develop and implement sales training programs across the VIP team.
• Collaborate with Analytics to monitor reinvestment programs and comps.

Skills

Relationship building

Retention & growth

Sales team management

Coaching

Education

Bachelor’s degree

Job description

DraftKings, headquartered in Boston, seeks an Assistant Manager of Player Development to lead the VIP Hosts team in a highly competitive market, drive revenue, and elevate the player experience.

You will coach a high‑performing team, partner with Analytics to monitor reinvestment programs and comps, develop training, and ensure timely resolutions while maintaining compliance and exceptional service.