VIP Player Development & Events Lead

Fantasy Springs Resort; Indio (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Fantasy Springs Resort is seeking a Player Development Executive to effectively market, recruit, and maintain relationships with new Southern California players. The role focuses on premium guests, monitoring feedback, and coordinating both complimentary and guest events to drive engagement and loyalty.

You will use resort tools and databases to identify target players, communicate promotions, and help grow the player development program.

Qualifications

• Minimum 3 years casino experience.
• Excellent communication and guest-service orientation.
• Proven ability to recruit premium players.
• Ability to work flexible shifts.
• Proficiency with computer databases.

Responsibilities

• Market and recruit new premium players for the property.
• Coordinate and host guest events and promotional activities.
• Track guest feedback to determine program effectiveness.
• Approve and monitor comp issuance based on player performance.
• Maintain professional relationships with guests and staff.
• Meet monthly casino revenue and player development goals.
• Assist in educating and supporting Casino Host and Players Club staff.
• Collaborate with internal teams to ensure a productive work environment.

Skills

Excellent communication

Self-starter

Flexible

Customer service

Sales experience

Computer skills

Travel required

Relationship building

Education

High School Diploma or GED

Tools

Casino database software

Job description

Fantasy Springs Resort is seeking a Player Development Executive to effectively market, recruit, and maintain relationships with new Southern California players. The role focuses on premium guests, monitoring feedback, and coordinating both complimentary and guest events to drive engagement and loyalty.

You will use resort tools and databases to identify target players, communicate promotions, and help grow the player development program.