VIP Player Development and Revenue Growth Lead

North Fork Mono Casino; California; On-site; USD 135,000 - 165,000; Full time

Job summary

North Fork Mono Casino seeks a Director of Player Development to provide strategic leadership for the Player Development department in California. You will drive revenue growth, loyalty, and high-value guest engagement through VIP programs, targeted promotions, and personalized guest experiences.

The role requires 5+ years in Player Development leadership, collaboration with Marketing and Finance, and strong budgeting and data-driven decision skills.

Qualifications

• Bachelor's degree in Marketing or related field, or equivalent combination of education and experience.
• Minimum of five (5) years of Player Development management experience.
• Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission.
• Must be at least 21 years of age.

Responsibilities

• Provide strategic leadership for the Player Development department and drive revenue growth.
• Develop and execute VIP programs, events, and personalized guest experiences.
• Lead, mentor, and develop the Player Development leadership team and staff.
• Collaborate with Marketing, Gaming Operations, Finance to align strategies.
• Oversee budgets, forecasts, staffing, reinvestment guidelines, and KPI performance.

Skills

Executive leadership

Casino marketing

VIP relationship mgmt

Budgeting/forecasting

Data-driven decisions

Team development

Education

Bachelor's in Marketing or related field

Tools

CRM systems

Job description

North Fork Mono Casino seeks a Director of Player Development to provide strategic leadership for the Player Development department in California. You will drive revenue growth, loyalty, and high-value guest engagement through VIP programs, targeted promotions, and personalized guest experiences.

The role requires 5+ years in Player Development leadership, collaboration with Marketing and Finance, and strong budgeting and data-driven decision skills.