VIP Pet-Parent Concierge & Customer Care Pro

Destination Pet, LLC; Oceanside (CA); Hybrid; USD 41,164,000 - 55,689,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet, LLC in Oceanside, CA is hiring a Customer Service Representative for Dog Dayz of CA. You greet pet parents, answer calls, schedule visits and guide clients through our services in a fast-paced, pet-friendly environment.

You will balance cash, help with check-ins and check-outs, and maintain a clean lobby while keeping safety and vaccinations up to date. Evening, weekend, and holiday availability is expected.

Qualifications

• Minimum high school diploma or equivalent.
• Prior customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Welcomes pet parents and their pets, providing a friendly, professional first impression.
• Answers and routes calls with a positive, patient demeanor.
• Gives facility tours and promotes available services to clients.
• Maintains up-to-date vaccination records for safety.

Skills

Customer service

Phone etiquette

Communication

Multi-line phones

Professionalism

Education

High school diploma or equivalent

Job description

Destination Pet, LLC in Oceanside, CA is hiring a Customer Service Representative for Dog Dayz of CA. You greet pet parents, answer calls, schedule visits and guide clients through our services in a fast-paced, pet-friendly environment.

You will balance cash, help with check-ins and check-outs, and maintain a clean lobby while keeping safety and vaccinations up to date. Evening, weekend, and holiday availability is expected.