VIP IT Support Technician – 24/7 Mission-Critical Ops

SpaceX; Washington (District of Columbia); On-site; USD 40,000 - 62,000; Full time

Job summary

SpaceX is seeking an IT Support Technician for high‑caliber engineers, supporting launch, mission operations, and 24x7 manufacturing environments. The team handles onboarding, setup, troubleshooting, and asset lifecycle for end‑user computing, printing, and conference room technologies.

The role emphasizes strong customer service, problem solving, and the ability to work independently in a fast-paced setting, with opportunities to contribute to IT engineering projects and global AV/VC support.

Qualifications

• High school diploma or equivalency certificate.
• 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
• 1+ years of professional experience in AV (audio/visual) events support.
• Experience supporting Microsoft technologies.

Responsibilities

• Provide 1st, 2nd, and 3rd tier support to SpaceX employees.
• Manage on site inventory and lifecycle of IT assets.
• Procure, configure and deploy computer hardware and mobile devices.
• Troubleshoot software and hardware issues, in person and remotely.
• Support AV/VC solutions locally and globally for in-region teams.

Job description

SpaceX is seeking an IT Support Technician for high‑caliber engineers, supporting launch, mission operations, and 24x7 manufacturing environments. The team handles onboarding, setup, troubleshooting, and asset lifecycle for end‑user computing, printing, and conference room technologies.

The role emphasizes strong customer service, problem solving, and the ability to work independently in a fast-paced setting, with opportunities to contribute to IT engineering projects and global AV/VC support.