IT Support Technician – Enterprise & AV Specialist

SpaceX; Washington (District of Columbia); On-site; USD 39,950 - 61,992; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Paid parental leave

3 weeks of paid vacation

Job summary

SpaceX is seeking an experienced IT Support Technician to manage and support complex IT service delivery for high-caliber engineers. The role involves providing comprehensive support, managing IT assets, and facilitating AV solutions during events.

The ideal candidate will have IT technical skills, customer service abilities, and can troubleshoot hardware and software issues. A high school diploma is required, along with experience in an enterprise environment.

Qualifications

• 1+ years of experience with computer systems, hardware, software, and IP networks.
• Experience in AV events support.
• Ability to communicate technical ideas clearly.

Responsibilities

• Provide support to SpaceX employees.
• Manage inventory and IT asset lifecycle.
• Troubleshoot software and hardware issues.

Skills

IT technical skills

Customer service skills

Troubleshooting

AV support

Education

High school diploma or equivalency certificate

Tools

Microsoft Technologies

Apple iOS

Linux

Job description

SpaceX is seeking an experienced IT Support Technician to manage and support complex IT service delivery for high-caliber engineers. The role involves providing comprehensive support, managing IT assets, and facilitating AV solutions during events.

The ideal candidate will have IT technical skills, customer service abilities, and can troubleshoot hardware and software issues. A high school diploma is required, along with experience in an enterprise environment.