VIP Host – Premium Casino Guest Concierge

Live! Casino Pittsburgh; Greensburg (Westmoreland County); On-site; USD 42,000 - 68,000; Full time

Job summary

Live! Casino Pittsburgh seeks a VIP Host to deliver exceptional service to VIP players and guests in the high-limit areas and throughout the casino. You will build relationships, recognize guest preferences, and ensure a premier gaming experience.

You will enroll guests in the rewards program, respond to special requests, and coordinate events and promotions while maintaining compliance with all policies and internal controls.

Qualifications

• High school diploma or equivalent required.
• Experience in casino or hospitality a plus.
• Knowledge of gaming regulations preferred.

Responsibilities

• Interact with VIP guests in high denomination zones and build relationships.
• Explain rewards program benefits and enroll guests.
• Respond to guest requests and manage complimentary decisions per policy.
• Plan and support parties, promotions, and tournaments.
• Ensure compliance with internal controls and regulatory requirements.

Skills

Professional demeanor

Gaming regulations knowledge

Problem gambling signs

Flexible schedule

Guest service

Education

High school diploma

Job description

Live! Casino Pittsburgh seeks a VIP Host to deliver exceptional service to VIP players and guests in the high-limit areas and throughout the casino. You will build relationships, recognize guest preferences, and ensure a premier gaming experience.

You will enroll guests in the rewards program, respond to special requests, and coordinate events and promotions while maintaining compliance with all policies and internal controls.