VIP Guest Concierge & Events Host

Golden Nugget Las Vegas; Cripple Creek (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Dental and vision plans

Paid Time Off

401K

Employee discounts on dining and hotels

Opportunities for advancement

Job summary

A leading casino in Cripple Creek is seeking a VIP Hospitality Host to foster relationships with VIP guests, manage event coordination, and ensure an exceptional customer experience. The ideal candidate will possess strong communication skills, customer service expertise, and a commitment to teamwork. Responsibilities include coordinating special events, assisting with guest requests, and promoting exclusive club memberships. This role requires flexibility in work hours and a valid Colorado gaming license.

Qualifications

• 1-3 years of experience in a customer service role.
• Must have a Colorado Support Gaming License.
• Proficiency with MS computer programs.

Responsibilities

• Coordinate events for VIP players as directed.
• Assist with player transportation and hotel booking.
• Maintain knowledge of all special events and promotions.

Skills

Customer service

Team player

Positive attitude

Strong communication

Education

High School Diploma or GED

Tools

Microsoft Office

Ballys CMP

Job description

A leading casino in Cripple Creek is seeking a VIP Hospitality Host to foster relationships with VIP guests, manage event coordination, and ensure an exceptional customer experience. The ideal candidate will possess strong communication skills, customer service expertise, and a commitment to teamwork. Responsibilities include coordinating special events, assisting with guest requests, and promoting exclusive club memberships. This role requires flexibility in work hours and a valid Colorado gaming license.