VIP Crypto Trader Relations Lead

Consensys (MetaMask); United States; Remote; USD 180,000 - 260,000; Full time

Job summary

MetaMask is seeking a VIP trader relations Lead to recruit, onboard and retain high-net-worth US traders within our VIP programme. You will build a nationwide network, negotiate VIP terms, and coordinate with Support, Product, Marketing and leadership, with travel to key US hubs.

Engage with HNWIs, industry networks and events, turning conversations into insights for product decisions, while ensuring compliance with policy and Legal guidance in a remote-first, global team.

Qualifications

• Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech.
• A credible network among high volume US traders, HNWIs, KOLs or communities, or a track record of building one.
• Excellent written and spoken English, and the polish to work with high net worth clients.
• A good understanding of the US trading landscape and how traders compare offers.
• Comfort working towards volume, fee and deposit targets.
• Solid knowledge of on chain trading and DeFi.
• Sound judgement on US regulation, and comfort working with Legal guidance.

Responsibilities

• Finding, recruiting, onboarding and retaining VIP traders and high-net-worth individuals in the US.
• Building relationships across the US trader, HNWI and community landscape, including industry networks, referrals, events and inbound interest.
• Negotiating and agreeing VIP terms with candidates, within MetaMask's programme guidelines.
• Acting as each VIP's main point of contact, and bringing in Support, Product, Marketing and leadership when needed.
• Hosting and attending VIP gatherings across the US, working with our Events team, with regular travel to key US hubs and industry events.
• Turning conversations with VIPs into insight on trading behaviour, competitor offers, market shifts and product gaps, and sharing it with Product.
• Adapting VIP materials and communications for a US audience, in line with Legal guidance.
• Tracking and reporting on pipeline, volume, fees and retention.

Skills

VIP management

Crypto/Fintech knowledge

Network building

English proficiency

US trading insight

On-chain/DeFi knowledge

Regulatory compliance

Job description

MetaMask is seeking a VIP trader relations Lead to recruit, onboard and retain high-net-worth US traders within our VIP programme. You will build a nationwide network, negotiate VIP terms, and coordinate with Support, Product, Marketing and leadership, with travel to key US hubs.

Engage with HNWIs, industry networks and events, turning conversations into insights for product decisions, while ensuring compliance with policy and Legal guidance in a remote-first, global team.