Remote-First US VIP Crypto Relationships Lead

Wwshemi; United States; Hybrid; USD 115,000 - 162,000; Full time

Job summary

MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high value users across Trade and Money lanes.

You will recruit, onboard, and retain high value users in the US and other English-speaking regions, building relationships across US traders and communities and acting as the main point of contact for each user. Regular travel to US hubs and events, turning conversations into product insights while ensuring communications align with

Qualifications

• Experience in VIP account management or business development in crypto, exchanges, brokerages or fintech.
• A credible network among high value US traders, holders, KOLs or communities, or a track record of building one.
• Excellent written and spoken English, and the polish to work with high net worth clients.
• A good understanding of the US trading landscape and how traders compare offers.
• Comfort working towards volume, fee and deposit targets.
• Solid knowledge of on chain trading and DeFi.
• Sound judgement on US regulation, and comfort working with Legal guidance.

Responsibilities

• Recruiting, onboarding and retaining high value users in the US and other English-speaking regions.
• Building relationships across US traders and users, community networks, including industry networks, referrals, events and inbound interest.
• Acting as each high value user's main point of contact, and bringing in relevant teams when needed.
• Hosting and joining gatherings across the US, with regular travel to key US hubs and industry events.
• Turning conversations with high value users into insight on trading behaviour, competitor offers, market shifts and product gaps
• Adapting communications for a US audience, in line with Legal guidance.
• Tracking and reporting on pipeline, revenues and retention.

Skills

VIP account management

Business development in crypto

Networking with US traders

English communication (written &spoken

Understanding US trading landscape

Regulatory awareness in US markets

Target driven sales

On-chain trading & DeFi knowledge

Job description

MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high value users across Trade and Money lanes.

You will recruit, onboard, and retain high value users in the US and other English-speaking regions, building relationships across US traders and communities and acting as the main point of contact for each user. Regular travel to US hubs and events, turning conversations into product insights while ensuring communications align with