US VIP Crypto Relations Lead

MetaMask; United States; Remote; USD 115,000 - 162,000; Full time

Job summary

MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high-value users across Trade and Money lanes.

You will recruit, onboard and retain high-value users in the US and other English-speaking regions, build relationships with US traders and communities, and serve as the main contact, coordinating with relevant teams as needed. Travel to key US hubs and events; ensure compliance with policies, report on pipeline and retention, and

Qualifications

• VIP account management or business development in crypto, exchanges, brokerages or fintech.
• A credible network among high-value US traders, holders, KOLs or communities, or a track record of building one.
• Excellent written and spoken English, and the polish to work with high net worth clients.
• A good understanding of the US trading landscape and how traders compare offers.
• Comfort working towards volume, fee and deposit targets.
• Solid knowledge of on-chain trading and DeFi.
• Sound judgement on US regulation, and comfort working with Legal guidance.

Responsibilities

• Recruiting, onboarding and retaining high value users in the US and other English-speaking regions.
• Building relationships across US traders and users, community networks, including industry networks, referrals, events and inbound interest.
• Acting as each high value user's main point of contact, and bringing in relevant teams when needed.
• Hosting and joining gatherings across the US, with regular travel to key US hubs and industry events.
• Turning conversations with high value users into insight on trading behaviour, competitor offers, market shifts and product gaps
• Adapting communications for a US audience, in line with Legal guidance.
• Tracking and reporting on pipeline, revenues and retention.

Skills

VIP account management

Business development

Crypto networks

English proficiency

Job description

MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high-value users across Trade and Money lanes.

You will recruit, onboard and retain high-value users in the US and other English-speaking regions, build relationships with US traders and communities, and serve as the main contact, coordinating with relevant teams as needed. Travel to key US hubs and events; ensure compliance with policies, report on pipeline and retention, and