Executive Travel Concierge: Multichannel Support

Perk; Houston (TX); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Equity ownership

20 vacation days

12 public holidays

Health insurance

401(k)

Parental leave

Volunteer hours

Work from Anywhere days

Sabbatical after 5 years

Job summary

Perk is seeking a Customer Care Travel Advisor through AmTrav, its subsidiary, to deliver exceptional service for corporate travel clients. You will manage bookings, assist with travel planning, and ensure a seamless experience before, during, and after trips.

You must be detail-oriented, solutions-driven, and able to work in a fast-paced environment, providing white-glove support to executives and teams while adhering to corporate travel policies.

Qualifications

• Experience delivering travel planning and customer service.
• Ability to manage complex itineraries and sensitive client information.
• Strong communication and problem-solving skills.

Responsibilities

• Execute flawless bookings via phone, chat, and email.
• Coordinate multi-city international trips using proprietary software.
• Enforce corporate travel policy and vendor contracts.
• Provide white-glove service for executives and VIPs.
• Monitor global events and reroute travelers for safety.

Skills

Multichannel bookings

Itinerary management

Policy compliance

Executive concierge

Crisis management

Job description

Perk is seeking a Customer Care Travel Advisor through AmTrav, its subsidiary, to deliver exceptional service for corporate travel clients. You will manage bookings, assist with travel planning, and ensure a seamless experience before, during, and after trips.

You must be detail-oriented, solutions-driven, and able to work in a fast-paced environment, providing white-glove support to executives and teams while adhering to corporate travel policies.