VIP Conference Center Receptionist: Premium Hospitality

Rapport Guest Services; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Rapport Guest Services in Boston seeks a Conference Receptionist to greet and assist guests, answer calls, and manage visitor flow at the reception area. You will support conference center operations and coordinate with facilities for events, ensuring a high standard of hospitality.

The role focuses on front desk responsibilities, VIP guest service, and daily office support in a fast-paced environment at BNY Boston. Training and development programs are part of the career path.

Qualifications

• Associates degree or equivalent VIP client-facing experience.
• Experience greeting VIP clientele and directing visitors.
• Proficient in phone handling and visitor management.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and direct visitors; answer incoming calls.
• Check-in VIP guests at the Reception Desk and escort them.
• Manage conference center bookings using the reservations system.
• Coordinate with facilities and IT for events and emergencies.
• Maintain professional appearance and confidentiality.

Skills

VIP client facing

Excellent listening

Oral communication

Basic computer skills

Visitor management

Education

Associates degree or equivalent

Tools

Reservation system

Job description

Rapport Guest Services in Boston seeks a Conference Receptionist to greet and assist guests, answer calls, and manage visitor flow at the reception area. You will support conference center operations and coordinate with facilities for events, ensuring a high standard of hospitality.

The role focuses on front desk responsibilities, VIP guest service, and daily office support in a fast-paced environment at BNY Boston. Training and development programs are part of the career path.