Conference Center Guest Services Specialist

Compass Group, North America; New York (NY); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Compass Group, North America is seeking a Conference Center Receptionist for the Goldman NYC site. The role centers on greeting visitors, directing attendees, and ensuring a professional atmosphere in a high-visibility office setting.

The Guest Service Agent will coordinate with event staff to support meetings, handle reservations, and maintain orderly public areas. Strong customer service and communication skills are essential.

Qualifications

• Candidates must perform all essential functions with or without reasonable accommodation.
• We will consider qualified applicants, including those with a criminal history, in compliance with laws.
• Certain positions may require Florida Level 2 background screening.

Responsibilities

• Greet visitors and clients with a smile and stand as they get on the floor.
• Direct and/or escort clients to designated meeting room.
• Conduct overall room appearance site inspection and work with Facilities Management to maintain facilities.
• Work closely with Conference Center team (Coordinators, Catering, Audio/Visual) on overall execution of events.
• Handling on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc.

Job description

Compass Group, North America is seeking a Conference Center Receptionist for the Goldman NYC site. The role centers on greeting visitors, directing attendees, and ensuring a professional atmosphere in a high-visibility office setting.

The Guest Service Agent will coordinate with event staff to support meetings, handle reservations, and maintain orderly public areas. Strong customer service and communication skills are essential.