Front Desk & Guest Experience Specialist

Boston Partners Group; Boston (MA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

Employee benefits package

Job summary

Boston Partners Group is seeking a Receptionist to manage the front desk at our Boston office and create a professional first impression for visitors. You will handle phones, scheduling, guest registration, and basic administrative tasks.

The role requires 1-2 years of related experience, strong communication, and multitasking abilities. In-office position with a discretionary bonus and comprehensive benefits.

Qualifications

• Professional attitude and appearance.
• Excellent communication skills and the ability to multitask.
• 1-2 years’ related work experience.
• Experience using Microsoft Office and Workday preferred.

Responsibilities

• Answer and direct phone calls for all offices.
• Provide administrative support and assist with special projects.
• Register guests with building security and manage front desk duties.
• Greet visitors, direct and announce them appropriately.
• Set up and manage conference calls and Zoom calls.
• Process invoices and assist with expense reports.
• Order and set up for catered meetings and internal events.
• Report maintenance requests to building management.

Skills

Excellent communication skills

Multitasking

Time-management

Professional attitude

Resourceful and proactive

1-2 years experience

Tools

Microsoft Office

Workday

Job description

Boston Partners Group is seeking a Receptionist to manage the front desk at our Boston office and create a professional first impression for visitors. You will handle phones, scheduling, guest registration, and basic administrative tasks.

The role requires 1-2 years of related experience, strong communication, and multitasking abilities. In-office position with a discretionary bonus and comprehensive benefits.