Facilities & Conference Center Coordinator

K&L Gates; Boston (MA); On-site; USD 55,000 - 83,000; Full time

Job summary

K&L Gates is seeking a capable Office Services/Reception Specialist in Boston to manage the daily reception desk, greet visitors, and coordinate conference rooms and catering. You will support security procedures and contribute to a polished front-office environment for clients and staff.

The role involves supervising staff, coordinating AV and tech needs, and maintaining office supplies. Strong communication and teamwork skills are essential to ensure seamless office operations for the firm.

Qualifications

• High School diploma or GED required with professional office experience.
• Typically 2+ years in client services/reception in a professional services environment.

Responsibilities

• Oversees and coordinates daily reception desk operations, greeting visitors and directing them with security passes as needed.
• Manages location conference rooms scheduling, food/beverage coordination, and AV support or liaison with specialists.
• Supervises staff to ensure timely client services and assists in performance reviews.
• Lorders and maintains office supplies inventory if no dedicated Office Services team.
• Acts as location emergency response lead including safety drills and equipment.
• Provides facilities support including moving furniture, coordinating deliveries, and setup/breakdown of meeting spaces.
• Plans staff schedules to meet firm needs and supports lawyers and clients.
• Uses scheduling software and MS Office tools for daily tasks.

Skills

Customer service

Reception

Diplomatic communication

Outlook

Word

Excel

Audio Visual basics

Team supervision

Detail-oriented

Multitasking

Education

High School diploma or GED

Tools

Conference room scheduling software

Microsoft Outlook

Microsoft Word

Microsoft Excel

Audio Visual systems

Multifunction devices

Job description

K&L Gates is seeking a capable Office Services/Reception Specialist in Boston to manage the daily reception desk, greet visitors, and coordinate conference rooms and catering. You will support security procedures and contribute to a polished front-office environment for clients and staff.

The role involves supervising staff, coordinating AV and tech needs, and maintaining office supplies. Strong communication and teamwork skills are essential to ensure seamless office operations for the firm.