Conference Services & Events Lead

Socket.dev; New York (NY); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Job summary

Rapport, a division of FLIK Hospitality Group and member of Compass Group USA, seeks a Conference Services Manager to ensure a warm, professional atmosphere in BNY Mellon offices and meeting spaces. You will oversee events, coordinate with IT and facilities teams, and support daily operations including reception duties.

Ideal candidates have 2+ years in hotel/corporate/conference centers, basic AV knowledge, and strong communication skills.

Qualifications

• 2+ years in hotel, corporate, or conference center
• Experience in conference services management or supervisory role
• Basic understanding of AV equipment
• Ability to lift/move conference furniture and equipment
• Strong written and verbal communication and problem-solving skills
• Advanced computer skills including MS Office

Responsibilities

• Act as Hospitality Services resource for guests, visitors, and employees
• Build relationships with clients and staff; maintain open dialogue
• Coordinate events and meetings; support day-to-day office operations including reception
• Ensure complete coordination of events with AV, catering and room setup
• Update SOPs and conference center documents as needed
• Coordinate with IT and internal support for AV services
• Liaise with facilities vendors and manage relationships

Skills

Conference services

Facilities management

AV equipment basics

Client relations

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Rapport, a division of FLIK Hospitality Group and member of Compass Group USA, seeks a Conference Services Manager to ensure a warm, professional atmosphere in BNY Mellon offices and meeting spaces. You will oversee events, coordinate with IT and facilities teams, and support daily operations including reception duties.

Ideal candidates have 2+ years in hotel/corporate/conference centers, basic AV knowledge, and strong communication skills.