VIP Casino Marketing & Player Growth Lead

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); On-site; USD 70,000 - 90,000; Full time

Job summary

Mohegan Pennsylvania in Wilkes-Barre, PA is seeking a Casino Marketing Manager to oversee the Casino Host program, hire and train staff, schedule shifts, and drive revenue through personalized service and promotions. You will manage player accounts using technology, cultivate leads, meet preferred guests on property, and support all marketing efforts.

Candidates should have strong written and verbal communication, leadership experience, and the ability to work varied shifts and holidays in a

Qualifications

• Three years of experience in a Player Development lead role or equivalent in a complex casino environment.
• Strong verbal and written communication skills.
• Ability to work on the phone, computer, and in person.
• Sales and advanced negotiating skills; self-motivation and organization.

Responsibilities

• Oversee Casino Host position per policies, including hiring, training, scheduling, attendance tracking, evaluation and counseling.
• Generate revenue by soliciting preferred players and building relationships through personalized service.
• Cultivate leads, promote return visits, meet preferred guests on property.
• Use technology to manage player accounts, gaming activity, comps, and profitability.
• Support Mohegan Pennsylvania marketing efforts and manage budget/expense tracking.

Skills

Sales skills

Negotiation

Interpersonal skills

Team leadership

Communication

Multitasking

Job description

Mohegan Pennsylvania in Wilkes-Barre, PA is seeking a Casino Marketing Manager to oversee the Casino Host program, hire and train staff, schedule shifts, and drive revenue through personalized service and promotions. You will manage player accounts using technology, cultivate leads, meet preferred guests on property, and support all marketing efforts.

Candidates should have strong written and verbal communication, leadership experience, and the ability to work varied shifts and holidays in a