VIP Casino Host: Elevate Guest Experience & Perks

Mohegan PA; Wilkes-Barre (Luzerne County); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Mohegan PA in Wilkes-Barre, PA is seeking a Casino Host to greet guests, verify photo IDs and player cards, and manage lounge access. You will maintain daily tallies and support VIP services while upholding the casino’s standards of guest care.

The role requires standing for long periods, flexibility to work weekends/holidays, and prior high-volume casino experience to promote top-tier guest experiences.

Formación

• High school diploma required.
• One year of high volume casino experience required.
• Must be able to stand during entire shift with frequent reaching, bending and stooping.
• Must be able to work various shifts including weekends and holidays.

Responsabilidades

• Greets valued guests in a courteous manner, developing recognition for players and extending a positive image.
• Records all guests entering lounges on daily tally sheet.
• Responsible for approving access to VIP benefits and lounges.
• Promotes superior guest service and can extend complementary services per the approved comp matrix.

Educación

High school diploma

Descripción del empleo

Mohegan PA in Wilkes-Barre, PA is seeking a Casino Host to greet guests, verify photo IDs and player cards, and manage lounge access. You will maintain daily tallies and support VIP services while upholding the casino’s standards of guest care.

The role requires standing for long periods, flexibility to work weekends/holidays, and prior high-volume casino experience to promote top-tier guest experiences.