Casino Marketing Lead: VIP Events & Player Growth

Maverickelko

Colorado

On-site

USD 60,000 - 65,000

Full time

8 days ago

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Benefits offered by this job

Free gas (up to $3,900 annually) or 2

Free bus passes

Free covered Parking

2 weeks PTO per year

6 observed holidays with holiday pay

Health benefits package

401K & more

Career development and tuition Reimb

Flexible work schedules

Team member referral program ($600)

Job summary

Maverickelko is seeking a marketing-focused leader to supervise the Casino Hosts and Player Development teams in Colorado. You will monitor rewards and promotions, analyze player data, and help plan events to drive engagement and loyalty across property initiatives.

The role requires 2–4 years in casino marketing or related fields, a strong grasp of marketing concepts, and experience with casino systems and databases. Competitive benefits and growth opportunities offered.

Qualifications

Associate's or Bachelor's degree preferred; may consider equivalent experience.
2–4 years in casino marketing, hospitality, customer service, sales, or related field.
Supervisory or team leadership experience preferred.
Knowledge of casino marketing concepts, player development, and loyalty initiatives.
Experience with casino systems and marketing databases preferred.
Strong organizational and project management skills; able to manage multiple priorities.
Excellent verbal and written communication; customer service oriented.

Responsibilities

Supervise and support Casino Hosts and Player Development team members daily.
Monitor player reinvestment and discretionary compensation per policies.
Review and update player information and customer records for development efforts.
Assist with planning and executing promotions, tournaments, VIP events, and other events.
Identify opportunities to reactivate inactive players and boost engagement.
Generate and review reports on player activity, promotions, and marketing performance.
Ensure policies, procedures, and service standards are followed.
Assist with recruiting, training, and coaching to improve performance and service.
Support cross-property marketing initiatives and player development programs.
Coordinate with departments for events and guest experiences.
Respond promptly to guest concerns and service recovery opportunities.
Participate in community outreach and property awareness initiatives.
Maintain knowledge of programs, promotions, trends, and competitive activity.
Identify ways to improve operations and guest experiences.
Manage website content, social media, and email campaigns.
Develop marketing schedules and promotional calendars.
Distribute event information to departments to ensure readiness.
Comply with gaming regulations and company policies.
Demonstrate professionalism and commitment to guest service.
Perform other duties as assigned.